Upcoming events

 
HERE TO STAY COVID-19 Responses Transform Hospitality and Restaurant Operations

Keynote: HERE TO STAY -

COVID-19 Responses Transform Hospitality and Restaurant Operations

Tuesday, August 31, 2021 - 1pm EDT

EVENT OVERVIEW

Friendly. Warm. Welcome. Helpful. Kind. These characteristics are the heart of hospitality, something even COVID-19 can’t change. So while everyday activities — going to work, checking into a hotel, dining at a restaurant — have become potentially risky, the hospitality industry is putting kindness and help into action. Health and safety has always been a priority, but now guests and employees want assurance that the businesses they frequent and work for are mitigating the risks of infection.

Indeed, hotels and restaurants are doing their part to stop the spread by collaborating with the medical community to develop best practices, implement new health protocols, and even redesigning properties to provide more space and increased air flow. But will these initiatives last? And are they worth it?

In this webcast, we’ll explore the future of these changes with a panel of academic, industry, and medical experts. They’ll discuss which emerging operational changes are here to stay, their impact on guests and employees, and how health and safety play a crucial role in post-pandemic competitive business strategy.

WHAT YOU'LL LEARN

  • New protocols, processes, and procedures for ensuring guest health and safety is implemented in hotels and restaurants

  • Which of these operational changes are here to stay

  • How hotels and restaurants are staying agile and responding to the resurgence of COVID-19

  • How health and safety preparedness can be used to attract and retain top talent amid widespread staffing challenges and business recovery efforts

 
Opportunities, Challenges, and Progress

Keynote: WOMEN IN HOSPITALITY AND TRAVEL -

Opportunities, Challenges, and Progress.

Thursday, September 30, 2021, 1 :30pm EDT

EVENT OVERVIEW

Women make up 50% of the workforce in hospitality and travel yet only 12% of leadership positions. What opportunities are available? What progress is being made?

During this hour-long webcast, we’ll hear from industry and academic leaders as they share stories of their own career challenges, victories, and personal leadership values; organizational best practices for supporting women in the workforce; and predictions for the future.

This online event is brought to you by the Cornell School of Hotel Administration’s Center for Hospitality Research and Women Leading Travel & Hospitality, a membership-based association that connects executive women across all sectors of the travel and hospitality industry.

WHAT YOU'LL LEARN

  • The challenges faced by women seeking and holding leadership positions in the hospitality industry and ways to overcome them

  • How all leaders and organizations can better support women in the workplace

  • Predictions for the future of women in hospitality