Our Courses

Programs Available to You

Students are able to create a training curriculum that is specific to their needs to excel in their role and job responsibility. Whether you are moving into a new role or you need to enhance your current skills to move up in your organization.

On-Demand Lessons

The On-Demand lessons provide quick access to content that covers everything from marketing to finance, leadership to hospitality and customer service. Lessons equip both new and seasoned managers and other employees with just-in-time skills to solve their everyday challenges.

Service Excellence Training

The Cornell University Service Excellence On-Demand Training provides organizations and team members with a framework for critical thinking. It equips employees with tools that can be applied to any interactive situation involving internal or external customers.

Expert-Led Courses & Certificates

Certificate programs are personally developed by Cornell faculty with expertise in hospitality and more. You will learn in an interactive, small cohort format to gain skills you can immediately apply in your organizations and earn a certificate from Cornell University or just take the applicable courses that you and your manager deem the right fit.