Hospitality Programs

Certificates & Courses

Make you stand out.

WISH Grenada is offering 18 Hospitality online professional certificate programs from eCornell.

The certificate programs are personally developed by Cornell faculty with expertise in hospitality and more. Students learn in an interactive, small cohort format to gain skills they can immediately apply in their organizations and earn an Executive Certificate from Cornell University.

Explore below to find the online certificate program that’s right for you.

If you’re not ready for a full Certificate Program or just want to tap in to a specific area, see our individual Hospitality course offering

 
 
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Hospitality Management Certificate

  • Understanding Financial Statements Course

  • Building High-Performing Teams Course

  • Services Marketing Planning and Management Course

  • Introduction to Hotel Revenue Management Course

  • Building Guest Loyalty Course

  • Introduction to Hotel Operations Course

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Hospitality Leadership Certificate

  • Becoming a Strategic Leader Course

  • Leading Strategic Change Initiatives Course

  • Practicing Servant Leadership Course

  • Leading With Credibility Course

  • Leading Collaborative Teams Course

  • Leading Across Cultures Course

Hotel Real Estate Investments And Asset Management Certificate


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  • Financial Analysis of Hotel Investments Course

  • Control of Hotel Real Estate Course

  • Developing an Asset Management Strategy Course

  • Achieving Hotel Asset Management Objectives Course

  • Valuing Hotel Investments Through Effective Forecasting Course

  • Valuing Hotel Intellectual Property and Structuring the Capital Stack Course


  • Fundamentals of Hospitality Strategy Course

  • Formulating Hospitality Strategy Course

  • Implementing Hospitality Strategy Course

  • Leading Strategic Change Initiatives Course

  • Becoming a Strategic Leader Course

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Hospitality Strategy Certificate

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Hotel Revenue Management Certificate

  • Introduction to Hotel Revenue Management Course

  • Forecasting and Availability Controls in Hotel Revenue Management Course

  • Pricing Strategy and Distribution Channels in Hotel Revenue Management Course

  • Overbooking Practices in Hotel Revenue Management Course

  • Non-Traditional Applications of Hotel Revenue Management Course

 
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Hospitality Management 360 Certificate

  • Introduction to Hotel Operations Course

  • Becoming a Powerful Leader Course

  • Building High-Performing Teams Course

  • Understanding Financial Statements Course

  • Using Ratio Analysis to Evaluate Financial Performance Course

  • Services Marketing Planning and Management Course

  • Evaluating Business and Customer Factors Affecting Marketing Decisions for Services Course

  • Introduction to Hotel Revenue Management Course

  • Forecasting and Availability Controls in Hotel Revenue Management Course

  • Marketing the Hospitality Brand Through Digital Media Course

  • Utilizing Income Statements and Operational Data Course

  • Building Guest Loyalty Course

  • Introduction to Restaurant Revenue Management Course

  • Managing Meal Duration and Reservations Course

  • Implementing Brand Strategy Through Digital Media Course*

  • Pricing Strategy and Distribution Channels in Hotel Revenue Management Course*

  • Overbooking Practices in Hotel Revenue Management Course*

  • Non-Traditional Applications of Hotel Revenue Management Course*

  • Building a Resilient Services Marketing Information System Course*

  • Developing a Service Strategy and Managing the Brand Course*

  • Managing Service Demand through Pricing and Distribution Strategies Course*

  • Developing an Integrated Marketing Communications Strategy for Services Course*

  • Optimizing Your Food and Beverage Menu Course*

  • Managing Your Food and Beverage Supply Chain Course*

  • Optimizing Restaurant Space and Pricing Course*

General Managers Program Certificate

  • Luxury Marketing Course

  • Creating Sustainable Innovation Course

  • Communication Skills for GMs Course

  • Global Trends and the Implications for HR in Hospitality Course

  • Strategic Hospitality Management Course

  • Global Hospitality Trends and Best Practices: Profit From Change Course

  • Competitive Pricing and Revenue Management in a Low-Demand Environment Course

  • Hospitality Marketing in Uncertain Times Course

  • Boosting Hotel Value Course

  • General Managers Program Capstone Course ( The General Managers Program Capstone is the on-campus component that results in the completion of this program. It takes place twice annually: in January and in June at the Cornell University campus in Ithaca, NY, at the renowned Cornell Peter and Stephanie Nolan School of Hotel Administration. The next two sets of program dates are June 20-25, 2022, and January 15-20, 2023 (choose one option).

    Over five intensive days, you will tackle hotel management issues and collaborate with a network of peers to expand the foundation of your hospitality knowledge. You'll hone your strategic thinking skills to take on today's most urgent business challenges and opportunities.


 
Restaurant Revenue Management Certificate

Restaurant Revenue Management Certificate

  • Introduction to Restaurant Revenue Management Course

  • Menu Design and Engineering Course

  • Optimizing Restaurant Space and Pricing Course

  • Managing Meal Duration and Reservations Course

  • Building Demand During Slow Periods Course

Advanced Hospitality Revenue Management: Pricing And Demand Strategies Certificate

  • Price and Inventory Controls Course

  • Price Sensitivity and Pricing Decisions Course

  • Segmentation and Price Optimization Course

  • Displacement and Negotiated Pricing Course

  • Search Engines and Online Selling: Stimulating Incremental Demand Course

 
Revenue Management 360 Certificate

Revenue Management 360 Certificate

  • Introduction to Hotel Revenue Management Course

  • Forecasting and Availability Controls in Hotel Revenue Management Course

  • Pricing Strategy and Distribution Channels in Hotel Revenue Management Course

  • Overbooking Practices in Hotel Revenue Management Course

  • Non-Traditional Applications of Hotel Revenue Management Course

  • Price and Inventory Controls Course

  • Price Sensitivity and Pricing Decisions Course

  • Segmentation and Price Optimization Course

  • Displacement and Negotiated Pricing Course

  • Search Engines and Online Selling: Stimulating Incremental Demand Course

  • Understanding Financial Statements Course

  • Using Ratio Analysis to Evaluate Financial Performance Course

  • Marketing the Hospitality Brand Through Digital Media Course

  • Implementing Brand Strategy Through Digital Media Course

  • Mastering the Time Value of Money Course*

  • Making Capital Investment Decisions Course*

  • Risk and Return: How to Identify, Measure, and Incorporate Into Capital Budgeting Decisions Course*

  • Raising Capital: The Process, the Players, and Strategic Considerations Course*

  • Services Marketing Planning and Management Course*

  • Evaluating Business and Customer Factors Affecting Marketing Decisions for Services Course*

  • Building a Resilient Services Marketing Information System Course*

  • Developing a Service Strategy and Managing the Brand Course*

  • Managing Service Demand through Pricing and Distribution Strategies Course*

  • Developing an Integrated Marketing Communications Strategy for Services Course*

  • Introduction to Restaurant Revenue Management Course*

  • Menu Design and Engineering Course*

  • Optimizing Restaurant Space and Pricing Course*

  • Managing Meal Duration and Reservations Course*

  • Building Demand During Slow Periods Course*

Hospitality Digital Marketing Certificate

Hospitality Digital Marketing Certificate

  • Marketing the Hospitality Brand Through Digital Media Course

  • Implementing Brand Strategy Through Digital Media Course

  • Success Metrics for Hospitality Digital Marketing Course

  • Services Marketing Planning and Management Course*

  • Pricing Strategy and Distribution Channels in Hotel Revenue Management Course*

  • Search Engines and Online Selling: Stimulating Incremental Demand Course*

 
Strategic Hospitality Marketing Certificate

Strategic Hospitality Marketing Certificate

  • Services Marketing Planning and Management Course

  • Evaluating Business and Customer Factors Affecting Marketing Decisions for Services Course

  • Building a Resilient Services Marketing Information System Course

  • Developing a Service Strategy and Managing the Brand Course

  • Managing Service Demand through Pricing and Distribution Strategies Course

  • Developing an Integrated Marketing Communications Strategy for Services Course

Food And Beverage Management Certificate

Food And Beverage Management Certificate

  • Utilizing Income Statements and Operational Data Course

  • Optimizing Your Food and Beverage Menu Course

  • Managing Your Food and Beverage Supply Chain Course

  • Building Guest Loyalty Course

  • Leading Your Team to Optimize Results Course

  • Operating a Profitable and Responsible Beverage Program Course*

  • Opening a Restaurant Course*

  • Adding Value with Special Events Course*

 
Hotel Management And Owner Relations Certificate

Hotel Management And Owner Relations Certificate

  • Asset Management Process and Plan Course

  • Asset Management Strategy Course

  • Asset Management Toolkit Course

  • Property Management Operations Course

  • Value Creation and Profitability Course*

  • Change, Disruption, and Growth Course*

  • Interpreting the Behavior of Others Course*

  • Navigating Power Relationships Course*

  • Introduction to Negotiation Course*

Leading A Culture Of Service Excellence Certificate

Leading A Culture Of Service Excellence Certificate

  • Fostering a Culture of Service Excellence Course

  • Developing Service Excellence Competencies Course

  • Practicing Servant Leadership Course

  • Delivering an Excellent Customer Experience for Your Organization Course

  • Developing a Culture of Empowerment Course

 
Beer Essentials Certificate

Beer Essentials Certificate

  • Beer Ingredients and Production Course

  • Beer Styles Course

  • Establishing a Beer Program Course

  • Beer Sales and Training Course

Wines Of France Certificate

  • Wine Essentials Course

  • Foundations of French Wines Course

  • Experiencing Wines of France Course

 

Wines Of Italy Certificate

  • Wine Essentials Course

  • Foundations of Italian Wines Course

  • Experiencing Wines of Italy Course

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