Course List
Explore 70+ online courses for professional development in the Hospitality Field
For those not ready to embark on a full Certificate Program or just want to hone in on specific skills, one of these courses to further your professional development is a great fit for you.
Creating Craft Beverages
Introduction to Hotels
Introduction to Hotel Operations
Services Marketing Planning and Management
Evaluating Business and Customer Factors Affecting Marketing Decisions for Services
Building a Resilient Services Marketing Information System
Developing a Service Strategy and Managing the Brand
Managing Service Demand through Pricing and Distribution Strategies
Developing an Integrated Marketing Communications Strategy for Services
Introduction to Hotel Revenue Management
Forecasting and Availability Controls in Hotel Revenue Management
Pricing Strategy and Distribution Channels in Hotel Revenue Management
Overbooking Practices in Hotel Revenue Management
Non-Traditional Applications of Hotel Revenue Management
Price and Inventory Controls
Price Sensitivity and Pricing Decisions
Segmentation and Price Optimization
Displacement and Negotiated Pricing
Search Engines and Online Selling: Stimulating Incremental Demand
Marketing the Hospitality Brand Through Digital Media
Implementing Brand Strategy Through Digital Media
Success Metrics for Hospitality Digital Marketing
Fundamentals of Hospitality Strategy
Formulating Hospitality Strategy
Implementing Hospitality Strategy
Fostering a Culture of Service Excellence
Developing Service Excellence Competencies
Practicing Servant Leadership
Delivering an Excellent Customer Experience for Your Organization
Developing a Culture of Empowerment
Utilizing Income Statements and Operational Data
Optimizing Your Food and Beverage Menu
Managing your Food and Beverage Supply Chain
Building Guest Loyalty
Leading Your Team to Optimize Results
Operating a Profitable and Responsible Beverage Program
Opening a Restaurant
Adding Value with Special Events
Financial Analysis of Hotel Investments
Control of Hotel Real Estate
Developing an Asset Management Strategy
Achieving Hotel Asset Management Objectives
Valuing Hotel Investments Through Effective Forecasting
Valuing Hotel Intellectual Property and Structuring the Capital Stack
Foundations of Hotel Planning
Initial Hotel Planning Decisions
Hotel Guestroom Design
Hotel Public Space Design
Hotel Back-of-House Design
Discrimination Law in the Hospitality Industry
Specific Discrimination Laws in Hospitality
Wage and Hour Law in Hospitality
Labor Law in Hospitality
Beer Ingredients and Production
Beer Styles
Establishing a Beer Program
Beer Sales and Training
Wine Essentials
Foundations of California, the Pacific Northwest, and New York Wines
Experiencing Wines of California, the Pacific Northwest, and New York
Foundations of French Wines
Experiencing Wines of France
Foundations of Italian Wines
Experiencing Wines of Italy
Introduction to Restaurant Revenue Management
Menu Design and Engineering
Optimizing Restaurant Space and Pricing
Managing Meal Duration and Reservations
Building Demand During Slow Periods
Asset Management Process and Plan
Asset Management Strategy
Asset Management Toolkit
Property Management Operations